Profile
Range & Services
Together, the bilstein group brands offer more than 75,000 different replacement parts for professional vehicle repairs.
The group of companies sees themselves as generalists, offering the right products for all vehicle requirements.
In addition to an extraordinary range of products in terms of breadth and depth, we support dealers and workshops with a variety of services.
This includes special tools and additional technical information, such as installation aids that are included with certain products to avoid assembly errors.
From Professionals for Professionals
Take advantage of our wide range of training courses and let our expert service staff bring you up to date with the latest state-of-the-art developments in technology and repairs.
With these training courses, the bilstein group passes on part of its technical competence to those who work with febi, SWAG and Blue Print products on a daily basis.
Current training programme
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Chassis technology
Training content:
- Axle geometry
- Development of modern vehicle axles
- NVH - Noise Vibration Harshness
- Elastokinematics
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Timing belt
Training content:
- Development of timing belts
- Timing belt in oil
- Clamping units
- Camshaft timer
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Vehicle-auxiliaries and drive system
Training content:
- Types of V-ribbed belts
- Torsional vibration dampers
- Clamping units
- Types of overrunning alternator
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Timing chains
Training content:
- Types of timing chains
- Sliding rails
- Chain tensioners
- Camshaft timer
- Sprockets
- Oils
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Water pump/cooling system
Training content:
- Development of water pumps
- Components of the cooling system
- Coolant/liquids
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The following topics are generally discussed in all training courses:
- Platform strategy of the manufacturers
- Testing, construction and function of all adjacent components
- Technical modifications
- Damage symptoms
Quality
We Know What it All Depends On
As a manufacturer, compliance with the highest quality standards is a matter of course for us.
Safety-relevant components in particular are subject to the strictest specifications in checking the material quality and fitting accuracy.
In order to meet demand across the entire product range, various centrally controlled departments for quality management work closely together.
Quality procedures are based on extensive, repeatedly carried out product tests - both before inclusion in the range and after.
Tests Down to the Smallest Detail
In the state-of-the-art testing laboratories of the bilstein group, various replacement parts are examined in detail.
The process for determining quality includes destructive and non-destructive tests. Among other things, we have electronic parts examined with an X-ray machine (in an external laboratory), which can be used to precisely detect production defects inside a housing.
The dimensions (accuracy of fit) and the material are among the most crucial tests required. To improve our product lines, we report optimisation potential back to the suppliers - making an active contribution to the development of our partner producers.
Guarantee
Manufacturer Guarantee for All bilstein group Brands
With its products, the bilstein group stands for the highest quality in the Independent Aftermarket. To underline this promise, the company introduced a manufacturer's guarantee for its three brands in 2020.
The manufacturer's guarantee is valid for three years and for all replacement parts in the range. This gives customers a clear sign that they can trust our products at all times.
You can get all the details here:
Logistics
In order to guarantee the worldwide availability of products and services, the bilstein group continuously invests in the expansion of its logistics capacities.
We have taken measures to offer our customers a comprehensive range of parts and logistics services at all times. The bilstein group is a guarantor for reliable and customer-friendly stockholding.
The most important development was surely the opening of our second large logistics centre in Germany in 2022. With 120 million Euros, this is the biggest investment in the history of the bilstein group and a huge step to optimize our complete supply chain.
The location of our new logistics centre offers ideal opportunities for further expansion: The building is already 45,000 m² big, but we can double the logistics space in the years to come.
This significantly expands our logistical capacities and helps us to support our customers even better.
Close to Our Customers
Gelsenkirchen adds to our already existing 11 warehouse locations. In total the bilstein group has a storage area of more than 145,000 square metres.
Besides Germany, we maintain logistics sites in China, France, Italy, Portugal, Serbia, Spain, Singapore, Turkey and the UK. This way, we can be close to our customers and support them individually. To supply them even better, we will connect all sites worldwide to one virtual logistics hub in the years to come.
Our latest investment is a clear signal to the market: We create logistics solutions to support sustainable growth for us and our international partners thus securing both their and our future-oriented development. Or, to put in simpler words:
More Space – More Parts – More Business