bilstein group: Profile

Range & Services

A man's hands are seen working in the open hood of a vehicle.

The bilstein group brands offer high-quality replacement parts for repairs in line with the vehicle's current value.

Together, the bilstein group brands offer more than 80,000 different replacement parts for professional vehicle repairs.

The group of companies sees themselves as generalists, offering the right products for all vehicle requirements.

In addition to an extraordinary range of products in terms of breadth and depth, we support dealers and workshops with a variety of services.

This includes special tools and additional technical information, such as installation aids that are included with certain products to avoid assembly errors.

A mixed group of five people are sitting around a table, a sixth man is demonstrating something on a flipchart. The mood is good.

Professional training offers the latest, state of the art, and important information on damage patterns.

From Professionals for Professionals

Take advantage of our wide range of training courses and let our expert service staff bring you up to date with the latest state-of-the-art developments in technology and repairs.

With these training courses, the bilstein group passes on part of its technical competence to those who work with febi, SWAG and Blue Print products on a daily basis.

Current training programme

Chassis technology
Training content:
- Axle geometry
- Development of modern vehicle axles
- NVH - Noise Vibration Harshness
- Elastokinematics
Timing belt
Training content:
- Development of timing belts
- Timing belt in oil
- Clamping units
- Camshaft timer
Vehicle-auxiliaries and drive system
Training content:
- Types of V-ribbed belts
- Torsional vibration dampers
- Clamping units
- Types of overrunning alternator
Timing chains
Training content:
- Types of timing chains
- Sliding rails
- Chain tensioners
- Camshaft timer
- Sprockets
- Oils
Water pump/cooling system
Training content:
- Development of water pumps
- Components of the cooling system
- Coolant/liquids
The following topics are generally discussed in all training courses:
- Platform strategy of the manufacturers
- Testing, construction and function of all adjacent components
- Technical modifications
- Damage symptoms

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Quality

You can see two hands on a machine that are scanning a spare part.

We Know What it All Depends On

As a manufacturer, compliance with the highest quality standards is a matter of course for us.

Safety-relevant components in particular are subject to the strictest specifications in checking the material quality and fitting accuracy.

In order to meet demand across the entire product range, various centrally controlled departments for quality management work closely together.

Quality procedures are based on extensive, repeatedly carried out product tests - both before inclusion in the range and after.

A spare part is examined under the microscope.

An employee scans a spare part with a device.

Tests Down to the Smallest Detail

In the state-of-the-art testing laboratories of the bilstein group, various replacement parts are examined in detail.

The process for determining quality includes destructive and non-destructive tests. Among other things, we have electronic parts examined with an X-ray machine (in an external laboratory), which can be used to precisely detect production defects inside a housing.

The dimensions (accuracy of fit) and the material are among the most crucial tests required. To improve our product lines, we report optimisation potential back to the suppliers - making an active contribution to the development of our partner producers.

Guarantee

Manufacturer Guarantee for All bilstein group Brands

With its products, the bilstein group stands for the highest quality in the Independent Aftermarket. To underline this promise, the company introduced a manufacturer's guarantee for its three brands in 2020.

The manufacturer's guarantee is valid for three years and for all replacement parts in the range. This gives customers a clear sign that they can trust our products at all times.

You can get all the details here:

febi Manufacturer Guarantee

Blue Print Manufacturer Guarantee

SWAG Manufacturer Guarantee

Numerous logos in red, blue and grey, repeating the 3-year manufacturer's warranty of the bilstein group.

Logistics

In order to guarantee the worldwide availability of products and services, the bilstein group continuously invests in the expansion of its logistics capacities.

An employee is transporting two pallets of large boxes on a forklift.

We have taken measures to offer our customers a comprehensive range of parts and logistics services at all times. The bilstein group is a guarantor for reliable and customer-friendly stockholding.

The most important development was surely the opening of our second large logistics centre in Germany in 2022. With 120 million Euros, this is the biggest investment in the history of the bilstein group and a huge step to optimize our complete supply chain.

The location of our new logistics centre offers ideal opportunities for further expansion: The building is already 45,000 m² big, but we can double the logistics space in the years to come.

This significantly expands our logistical capacities and helps us to support our customers even better.

Close to Our Customers

Gelsenkirchen adds to our already existing 12 warehouse locations. In total the bilstein group has a storage area of more than 145,000 square metres.

Besides Germany, we maintain logistics sites in China, France, Italy, Portugal, Serbia, Spain, Singapore, Turkey and the UK. This way, we can be close to our customers and support them individually. To supply them even better, we will connect all sites worldwide to one virtual logistics hub in the years to come.

Our latest investment is a clear signal to the market: We create logistics solutions to support sustainable growth for us and our international partners thus securing both their and our future-oriented development. Or, to put in simpler words:

More Space – More Parts – More Business

Locations

As one of the leading players in the Automotive Aftermarket, the bilstein group is represented around the globe. We have 23 international subsidiaries in the most important markets and work with local sales partners in more than 70 countries.

The immediate proximity to our customers is important and creates short contact paths.

This enables us to respond to the individual needs of our partners and the specific conditions in the various regions, always offering tailor-made solutions.